Shipping & Returns

How it is sent

The products from our range are sent by DPD.

delivery time

Their order is worked on after entrance immediately by us. At the moment the delivery of your order follows within from 2 to 8 working days after payment entrance.

forwarding expenses

Germany:
For orders to 99, -€ we calculate 4,95€ inclusively.
From a commodity value of 100€ we deliver all articles for you free of forwarding costs.
Of the cash on delivery extra charge 7.00€ amounts.
A reason more for an order with www.pokalexpress.de!
 
Benelux, Östereich, Denmark, Teschechien:
For orders to 500, - we calculate 14.99€ inclusively.
From a commodity value of 500 € we deliver all articles for you free of forwarding costs.
A reason more for an order with www.pokalexpress.de!
 
Switzerland:
For orders till 1000, - we calculate 34.99€ inclusively. (incl. customs fees)
From a commodity value of 1000 € we deliver all articles for you free of forwarding costs.
A reason more for an order with www.pokalexpress.de!
 
France, Great Britain, Italy, Poland, Slovakia, Hungary, Slovenia, Sweden, Ireland:
For orders till 1000, - we calculate 16.99€ inclusively.
From a commodity value of 1000 € we deliver all articles for you free of forwarding costs.
A reason more for an order with www.pokalexpress.de!

Spain, Portugal, Finland, Estonia, Latvia, Lithuania, Norway:
For orders till 1000, - we calculate 34.99€ inclusively.
From a commodity value of 1000 € we deliver all articles for you free of forwarding costs.
A reason more for an order with www.pokalexpress.de!
 
Other countries: on inquiry
 
Important tip

In spite of all care it can come with the Liefung to damages with the transport. In this case we refund for you of course the damaged articles free of charge.

Please, notice, however, the following approach:

Damages in transit are to be complained immediately to access of the product with the supplier. Afterwards they inform www.pokalexpress.de about ascertained damages in transit. Should you want to send back product, inform us please before by email, Telefax or phone.

We thank you for your understanding and your assistance.
 

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